Refund policy

Return & Refund Policy

Last updated: January 23, 2026

At Luminary Vitamins, we take pride in providing personalized dietary supplements designed specifically for your pregnancy journey. Because our products are ingestible and often customized, we maintain a limited return and refund policy as outlined below. This Return & Refund Policy is incorporated into and governed by the Terms of Use available here. In the event of any inconsistency between this Return & Refund Policy and the Terms of Use, the Terms of Use control.


All Sales Final. Except as expressly stated in this policy or as required by applicable law:

  • All sales are final
  • We do not accept returns
  • We do not issue refunds

This applies to both one-time purchases and subscription orders.


Subscription Orders (No Refunds). Luminary Vitamins operates on an automatic renewal subscription model.

  • Subscription products are non-refundable
  • No returns or refunds will be granted for subscription services
  • Once an order has been processed, prepared, or shipped, it cannot be canceled or refunded

You may manage or cancel your subscription through your customer account portal at luminaryvitamins.com, or by contacting help@luminaryvitamins.com, provided cancellation occurs at least fifteen (15) business days before your next scheduled shipment.


Damaged, Defective, or Incorrect Orders. We will replace products at no additional cost if:

  • Your order arrives damaged
  • You receive an incorrect item
  • Your product is defective upon arrival

To request a replacement, please contact help@luminaryvitamins.com within 7 days of delivery and include:

  • Your order number
  • Clear photos of the damaged, defective, or incorrect item and packaging

Approved replacements will be shipped at no charge. Refunds are not issued in these cases unless required by law.


Lost or Stolen Packages. If a package is marked as delivered but cannot be located:

  • Please first check with the shipping carrier and your delivery location
  • If the issue remains unresolved, contact help@luminaryvitamins.com

Replacement shipments for lost packages are handled on a case-by-case basis and are not guaranteed.


Medical & Personal Tolerance Disclaimer. Individual responses to dietary supplements vary.

  • We do not offer refunds or returns due to taste preferences, perceived effectiveness, or individual reactions
  • If you experience an adverse reaction, discontinue use immediately and consult your healthcare provider


Exchanges. We do not offer exchanges. If an issue qualifies under the Damaged, Defective, or Incorrect Orders section above, a replacement of the same product will be provided.


Chargebacks & Payment Disputes. Initiating a chargeback without first contacting us may result in account suspension. We encourage customers to contact help@luminaryvitamins.com so we can resolve issues directly.


Changes to This Policy. Luminary Vitamins reserves the right to modify or update this Return & Refund Policy at any time. Changes will take effect immediately upon posting to our website.


Contact Us. If you have questions about this policy or need assistance with an order, please contact:

Email: help@luminaryvitamins.com
Company: Luminary Vitamins, LLC