Cancellation policy

Purchase Options & Cancellation Policy

Last updated: January 23, 2026

This Purchase Options & Cancellation Policy explains how Luminary Vitamins orders, subscriptions, renewals, and cancellations work. By placing an order or enrolling in a subscription, you agree to the terms outlined below. This Purchase Options & Cancellation Policy is incorporated into and governed by the Terms of Use available here. In the event of any inconsistency between this Purchase Options & Cancellation Policy and the Terms of Use, the Terms of Use control.


Purchase Options. Luminary Vitamins offers the following purchase options:

  • Subscription purchases, which renew automatically on a recurring basis

  • One-time purchases, where available

All products are dietary supplements and are subject to strict quality and safety handling requirements.


Subscription Enrollment & Automatic Renewal. When you enroll in a Luminary Vitamins subscription:

  • Your subscription will automatically renew at the selected interval

  • Your payment method on file will be charged at each renewal

  • A new order will be generated and prepared for shipment at each renewal

By completing checkout, you authorize Luminary Vitamins to charge your payment method automatically unless you cancel in accordance with this policy.

Cancellation Policy (Subscriptions). You may cancel your subscription at any time, subject to the following conditions:

  • Subscriptions may be canceled through your customer account portal at luminaryvitamins.com, or by emailing help@luminaryvitamins.com

  • Cancellation requests must be completed at least fifteen (15) business days prior to your next scheduled shipment

  • Cancellations submitted after this cutoff will apply to the following billing cycle

Once an order has been processed, prepared, or shipped, it cannot be canceled, modified, or refunded.

It is your responsibility to ensure cancellation is successfully completed before the cutoff period.

One-Time Purchases. One-time purchases:

  • Cannot be canceled once the order has been processed or shipped

  • Are considered final sale and non-refundable

Please review your order carefully before completing checkout.


No Refunds for Cancellations After Processing. If you cancel a subscription after:

  • Your payment has been processed

  • Your order has entered preparation

  • Your order has shipped

You remain responsible for that charge, and no refund will be issued.

How to Cancel or Update Your Subscription. To cancel or update your subscription, you may:

  • Email help@luminaryvitamins.com

  • You may manage or cancel your subscription through your customer account portal at luminaryvitamins.com

It is your responsibility to ensure cancellation is completed before the required cutoff period.


Failed Payments & Account Holds. If we are unable to process payment at renewal:

  • We may attempt to reprocess the payment

  • Your subscription may be paused or suspended until payment is received

  • Outstanding balances remain your responsibility

Changes to Pricing or Purchase Options. Luminary Vitamins reserves the right to:

  • Change product pricing at any time

  • Modify subscription intervals or purchase options

  • Update billing methods

Changes will apply to future orders and renewals.


Final Sale Acknowledgment. Except as required by applicable law:

  • All purchases are final

  • No refunds or returns are provided

  • Subscription services are non-refundable


Changes to This Policy. Luminary Vitamins reserves the right to update or modify this Purchase Options & Cancellation Policy at any time. Changes will take effect immediately upon posting to our website.


Contact Us. If you have questions about purchase options or cancellations, please contact:

Email: help@luminaryvitamins.com
Company: Luminary Vitamins, LLC